Last updated: 8 June 2026

1. Merchant of Record
Purchases are sold and processed by Paddle, our Merchant of Record. Refunds are issued by Paddle on our behalf under this policy and Paddle’s buyer terms.

2. What you’re buying
AutoTeleprompter Pro is a digital subscription (monthly or yearly), delivered electronically and accessible immediately after purchase. A 3-day free trial is available before billing begins.

3. Refund window
• We offer a refund within 7 days of your initial purchase if you are not satisfied.
• Renewals are non-refundable. We send a reminder email about one week before each renewal so you can cancel in time. To avoid being charged, cancel before your renewal date. Cancelling keeps access until the end of the paid period.
• If you cancel during the 3-day free trial, you are not charged.

4. EU/UK consumers — right of withdrawal
If you are an EU/UK consumer you normally have a 14-day right of withdrawal for digital purchases. By starting to use the digital service immediately (including during the free trial) you may be asked to acknowledge that this right is lost once delivery/use begins. This is handled through the Paddle checkout consent.

5. How to request a refund
Email support@autoteleprompter.abprogroup.com with your purchase email and order/receipt ID, or request via your Paddle receipt link. We aim to respond within 5 business days.

6. Cancellation
Cancel anytime in Settings → Account → Manage subscription (opens the billing portal) or via your Paddle receipt. Access continues until the current period ends; no further charges are made.

7. Chargebacks
Please contact us before filing a chargeback so we can resolve the issue directly. Fraudulent chargebacks may result in account termination.

8. Contact
AB Group – support@autoteleprompter.abprogroup.com.